POLICY and
SERVICE GUIDELINES

We provide web hosting to thousands of clients, and we have a responsibility to protect each client and to provide the best services available. The following guidelines were designed to ensure these obligations are met.

Content:
All services provided may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold us harmless from any claims resulting from the use of the service which damages the subscriber or any other party. Pornography and sex-related merchandising is prohibited on all our servers. This includes sites that may infer sexual content, or links to adult content elsewhere. We will be the sole arbiter in determining violations of this provision.
Also prohibited are sites that promote any illegal activity or present content that may be damaging to our servers or any other server on the internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:
Pirated software
Hacker programs or archives
Warez sites

We will be the sole arbiter as to what constitutes a violation of this provision.

Commercial Advertising - Email:
Spamming, or the sending of unsolicited email, from our server or using an email address or domain that is maintained on our machine as reference is STRICTLY prohibited. We will be the sole arbiter as to what constitutes a violation of this provision.

IRC
We currently do not allow IRC or IRC bots to be operated on our servers.

Server Abuse:
Any attempt to undermine or cause harm to a server, or customer is strictly prohibited.

Refusal of Service:
We reserve the right to refuse, cancel, or suspend service at our sole discretion.
All Sub-Networks, distributive hosting sites and dedicated servers must adhere to the above policies.

Terms of Payment:
A credit card User agrees to allow SMS-STEALTH HOSTING to bill his or her card on each successive billing date without obtaining User's permission. A credit card User shall notify SMS-STEALTH HOSTING of any changes in credit card number or expiration date. If the card is not honored for any reason, SMS-STEALTH HOSTING will attempt to notify the card holder by using the telephone information given at sign-up or by E-mail. SMS-STEALTH HOSTING will contact the card holder, and if alternative billing has not been established within five (5) days, the account will be disabled. Restoring the account may be subject to a re-connect/setup fee minimum of $14.95.

If you are paying by a credit card, it will be billed as STEALTH MEDIA SOLUTIONS, not as STEALTH HOSTING. If payment is by check or check draft, payment due dates are indicated on User's invoice. Check drafts will be automatically drafted each month on the day of service establishment. Dishonored checks or drafts are subject to a collection fee to be determined by SMS-STEALTH HOSTING in its sole and absolute discretion and User's account may be suspended until the account is current. If payment is not received within five (5) days of the due date, service will be terminated and a setup fee of $14.95 will be added to charges for additional Service.

SMS-STEALTH HOSTING maintains the right to disable or terminate Service for any unpaid subscriptions. Accounts in default are subject to an interest charge of 1.5% per month on the outstanding balance. Termination of Service shall not relieve User from the obligation to satisfy outstanding invoices. In the event SMS-STEALTH HOSTING utilizes an attorney or collection agency to collect any unpaid amounts, User shall be responsible for the payment of all of SMS-STEALTH HOSTING 'S attorney, court, and collection fees and costs in the collection of these sums.

ALL ACCOUNTS CONSIDERED IN COLLECTION STATUS WILL BE REPORTED TO ALL MAJOR CREDIT REPORTING AGENCIES. ALL OUTSTANDING ACCOUNTS THAT HAVE NOT FORMALLY REQUESTED CANCELLATION IN WRITING WITH RECEIPT OF CANCELLATION CONFIRMATION WILL BE CONSIDERED OPEN WITH PAYMENT DUE ACCORDINGLY REGARDLESS OF ACCOUNT ACTIVITY LEVEL BY THE USER.

SMS-STEALTH HOSTING reserves the right to change prices at any time without prior notice to it's customers or the public. Price changes will not be retroactive for existing customers, regardless of the length of their existing service subscription.

Credit Card/Check Debit Card Disputes:
SMS-STEALTH HOSTING will make every effort to correct any discrepancies in errors that may occur in the billing system. However, all proper payments for services ordered will be bound as stated in <Terms of Payment> above and <Right to Cancel> below.

In the event that a User formally disputes the charges made by SMS-STEALTH HOSTING to their credit card provider and these payments have been originally received according to these Terms of Service, USER WILL CONTINUE TO BE LIABLE FOR ALL PAYMENTS AND COLLECTIONS THEREFORE REGARDLESS OF JUDGEMENTS MADE BY CREDIT CARD ISSUING COMPANIES. ALL BALANCES OF PAYMENTS DUE WILL BE FORWARDED TO A COLLECTION BUREAU. (See above<Terms of Payment>)

Right to Cancel:
SMS-STEALTH HOSTING reserves the right to cancel Service for any reason without prior notice. Prepaid month-to-month service is non-refundable. Prepaid service for discount plans is non-refundable in the event that you are involuntarily cancelled. SMS-STEALTH HOSTING will not refund any shipping or handling fees. Cancellations after the calendar date that your payment is received will be charged for that month without recompense.

User must notify SMS-STEALTH HOSTING via telephone or in writing to cancel Service. User will receive a cancellation confirmation upon termination. Cancellations submitted to SMS-STEALTH HOSTING via electronic mail shall only be honored if the user includes their username, and password. Fees for any setup, shipping and handling, and monthly service charges placed by SMS-STEALTH HOSTING are non-refundable. User MUST request cancellation prior to the calendar billing date on the account to avoid charges being processed for the next month of service. If a charge has already been processed, there will be NO REFUNDS of any monetary value. In the event that a dispute should arise and with the user stating that the account had already received request for cancellation, user must submit proper cancellation confirmation documentation for reimbursement for said time period. Cancellation of an account may be requested so as to end at the close of the current billing period. This will be honored at the USER'S REQUEST ONLY. If a cancellation request is received without specification of cancellation date, the account will be considered terminated immediately without compensation for unused service.



Failure to follow any term or condition will be grounds for immediate account deactivation.

 

HOME | PRICING PLANS | SUPPORT | CONTACT US | TERMS OF USE | SERVICE LEVEL AGREEMENT | PRIVACY POLICY
USE POLICY | SIGN UP
© Stealth Media Solutions, Inc. All rights reserved. Stealth Media Solutions, Inc, 253-590-3200 For more information, questions, or comments, send email to: sales@stealthmediasolutions.com.